Without proper maintenance, heating and cooling systems may not operate at optimal levels. These conditions can cause significant energy waste, especially during the hot summer months when cooling systems are used for longer periods.

LADWP offers the AC Optimization program to residential and commercial customers to help them save on their cooling costs. The AC Optimization Program provides FREE services by certified, professional heating, ventilation, and air conditioning (HVAC) technicians from approved, licensed contractors to analyze cooling systems and provide basic maintenance and efficiency services.

Examples of Program Services Offered at No Cost to Customers

• Replacement or cleaning of standard air filters

• System diagnostic test

• Refrigerant charge adjustment (up to 2 lbs. of refrigerant will be provided, if applicable)

• Installation of smart, Wi-Fi enabled thermostat (for compatible residential systems only if customer does not already have a smart thermostat)

  • Zoned systems only qualify for one thermostat

• If the customer’s home is not Wi-Fi enabled, or would prefer not to have a smart thermostat installed, the following AC system or Heat Pump alternatives can be installed at no charge to the customer:

  • Western Cooling Control

Click –> here <– for eligibility and requirements

How to Sign Up

• An application is not required

• Customers can visit www.ladwpactuneup.com to request a list of participating contractors that service their area; or

• Call the AC Optimization Program’s call center, toll-free at (833) 280-8100, and request a referral to a participating contractor

Retiring an old window air conditioner and replacing it with a modern energy-efficient model can help reduce energy bills by up to $240 a year*.

*Based on a 10 SEER (1,200-Watt/12,000 BTU) window air conditioner with a coverage area of 150 sq. ft. run for 8 hours a day, 6 months out of the year.

LADWP now offers to recycle your window AC AND give you a $25 pre-paid gift card! You can either turn in your old AC to a scheduled drop-off event or have them come pick it up (if you are also recycling your old refrigerator).

Click here for more info, eligibility, and requirements.

Download Fact Sheet (PDF)

Frequestly Asked Questions (PDF)

Email: windowac@ladwp.com, or call: 1-855-665-9469 for more details.

Your AC is working perfectly, but somehow your home is never cool enough. How come?

You might want to look into attic insulation. Most homes built before 1980 has no attic insulation, causing cool air/warm air to escape. What a waste of energy! Luckily, LADWP is now offering to help pay for your attic insulation cost. Qualifying customers can receive rebates up to 80% of the total insulation installation costs or $1.00 per square foot of attic floor insulation (whichever is less).

Customers who install attic insulation can see energy reduction and savings of $200 to $374 in a year, depending upon the size of the home and its location.

Customers interested in the program should:

1. Decide on hiring a licensed contractor or installing the insulation materials themselves; LADWP strongly recommends working with a licensed contractor.

2. Take pictures of the attic BEFORE installation to submit with application package.

3. Install insulation materials in accordance with the program requirements.

4. Take pictures of the attic AFTER installation.

5. Submit Consumer Rebate Program (CRP) application (PDF) by mail to LADWP with required documentation.

Read more about the program here. For a summary of the Consumer Rebate Program, click here.